Discover our latest thinking on the topics that matter most in business, data and technology.
A repeatable framework to glean insights on customer profitability
Equip agents to personalize and transform the customer experience
What we learned from preparing and modeling COVID-19 data
A nimble, practical approach to planning for safe re-entry
Leverage data science and augmented intelligence for optimal profitability
What your data workers need to provide the insights you want
A five-stage approach to rationalize your business applications
Predictive insights can reduce customer churn and drive business value
Customers should be front and center of your COVID-19 Mitigation Plans
Robotic Process Automation (RPA) can drive efficiencies and greater productivity for your business
An effective data archiving strategy can save money while also enabling operational efficiencies
Tips to navigate the change curve: personally and professionally
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