Data-Driven Insights for Businesses

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The Critical Role of Monitoring in Modern DevOps Practices

Technology Services

Monitoring in modern DevOps practices extends beyond source control and CI/CD, providing critical insights throughout the application lifecycle, driving operational efficiency and customer satisfaction.

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Improving Effectiveness through Coaching Data: A Practical Guide

Digital Enablement

Because we know behavioral coaching influences key KPIs, we can use coaching data to create custom programs to identify effective coaching methods and trends across teams.

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Intelligent Experience Engines: The Secret to Personalization at Scale

Artificial IntelligenceCustomer Experience

By turning customers’ micro-decisions into micro-goals, intelligent experience engines usher in a new way to build incredible customer experiences at lightning speed.

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Unlocking Efficiency: Microsoft Copilot in Power BI

Artificial IntelligenceTechnology Services

Microsoft Copilot within Power BI, scheduled for wide release in March 2024, is poised as a disrupter within the BI solutions industry.

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How AI-Driven Coaching Can Transform Call Centers

Artificial IntelligenceDigital Enablement

Traditional quantitative metrics and coaching techniques are evolving as AI-driven coaching increases both efficiency and personalization of training.

Holographic images of health care technology on iphone

Navigating Privacy and Personalization in Healthcare Marketing through Technology

Analytics & Insights

Is it possible to maintain data privacy while bringing improved personalization to healthcare marketing? Yes, with an enterprise data strategy enabled by API principles and an integration focus.

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Creating Impactful Customer Surveys

Customer Experience

Getting honest feedback is crucial for every organization, so make sure your customer surveys drive business improvement while enhancing customer loyalty and satisfaction.

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Leveraging AI to Understand Customer Trends

Artificial IntelligenceCustomer Experience

In addition to traditional market research, AI presents an exciting new way to analyze customer trends, behaviors, and needs.

Building A Data Science Solution to Increase Conversions

Artificial IntelligenceDigital Enablement

A leading healthcare company challenged us to find a way to increase their close rate. So we built a data science solution tailored to their needs and customer base.

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The Benefits of Defining Your Data and Analytics Strategy

Analytics & Insights

The best way to assure success along your data journey is to align on a Data and Analytics Strategy first.

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The 3 Top 2024 Tech Trends to Watch

Artificial IntelligenceTechnology Services

While there are several exciting advancements on the technology horizon, we are watching these three 2024 tech trends closely.

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Weaving the Future: Understanding the Data Fabric

Analytics & Insights

Data fabrics represent the next evolution of data architecture as they provide flexibility, scalability, and efficiency, yet they remain an enigma to many.

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