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Bridging the MarTech Gap

Analytics & Insights

While marketing technology (MarTech) continues to evolve, many find their tools are disconnected, providing an incomplete picture of marketing spend and data.

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Battling High Customer Churn with a CX Save Program

Customer Experience

Decreasing customer churn can pay immediate dividends. Implementing a formal Save Program is one way to keep your customers happier in the long run.

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Top Business and Technology Trends for 2023

Technology ServicesDigital EnablementAnalytics & InsightsCustomer Experience

We sat down with our experts to talk through their picks for 2023's biggest business and technology trends.

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Making Your Sprint Retrospective Count (Agile Series Part 3)

Digital Enablement

The new year is the perfect time to revisit your sprint retrospective process to ensure it's as effective as possible

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Microsoft Power Automate to Enable a Productive and Efficient Workforce

Technology Services

What is Microsoft Power Automate and how can it help your business be more efficient?

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Why Your Tech Stack Could Be Your Biggest Customer Experience Bottleneck (And How to Fix It)

Customer Experience

Is an outdated tech stack keeping you from meeting customer expectations?

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Transformative Data Governance with Microsoft Purview

Technology Services

Data governance is unquestionably an important part of any modern organization. Microsoft Purview aims to make governing and sharing data as easy as possible.

Top 5 Challenges Faced when Building a Customer Experience Program

Customer Experience

Building a Customer Experience Program pays huge dividends. That doesn't mean it is without its challenges. Here's how to face them head on.

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Bringing Backlog Refinement into the Spotlight (Agile Series Part 2)

Digital Enablement

Backlog refinement and prioritization, while often overlooked, is crucial to high-functioning teams. Here's how we approach it.

Accelerating the Machine Learning Lifecycle with Google Cloud Platform

Technology Services

Whether you need a full-service solution, or to pick and choose what ingredients are right for you, Google Cloud Platform can accelerate your Machine Learning capabilities

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Using Customer Experience Innovation to Power Differentiation

Customer Experience

Knowing how to apply customer experience innovation to product and service ideation can make all the difference in a crowded market

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Build with Purpose: An Interview with Andy Vold

Analytics & Insights

Sr. Architect Andy Vold sat down to talk about his experiences building custom databases, tech-driven transformation, and what excites him about the cloud.

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