Discover our latest thinking on the topics that matter most in business, data and technology.
Use CLV to drive your customer experience strategy
Start by solving problems with tangible business outcomes
Avoid the hype and enable your team to make the right decisions about technology
Four tips to help strike the right pace of change
Integration platforms can simplify integration architecture, increase reliability, and reduce costs
Build trust and long-term relationships by focusing on Moments that Matter
How to get your customer experience program off the ground
Reduce Operational Business Project Risk by Integrating DevOps Practices
Done right, data governance can maximize the business value of your data
Using design thinking to accelerate solutioning and improve innovation
2020 reminded us of the importance of empathy with customers and employees
Ensure business and IT success by executing EA and DT in tandem
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