Data-Driven Insights for Businesses

Discover our latest thinking on the topics that matter most in business, data and technology.

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Technology Services

Navigating the Clouds: A Guide to AWS and Azure Developer Tools

AWS and Azure are considered best-in-class for developer tools. So how do they compare to each other?

Digital Enablement

4 Ways AI Coding Assistants Can Help Developers

AI Coding Assistants promise to increase the productivity of development teams. So, how well do they work in the real world?

Customer Experience

Customer Experience Strategy, Explained

At RevGen, CX Strategy means designing a comprehensive plan of action for implementing customer-centric improvements across people, process, and technology.

Analytics & Insights

The Intersection of Data Strategy and Artificial Intelligence

Just as with all technologies, getting the most out of AI and Machine Learning requires a comprehensive data strategy.

Customer Experience

Design & Optimize CX, Explained

Our Design & Optimize CX practice has roots in design thinking and, when implemented, creates a seamless omnichannel customer experience.

Technology Services

The Role of Software in Data Governance

What does data governance actually manage? How does one regulate a 'business term'? And how can software help?

Digital Enablement

Best Practices for Managing Custom Digital Solution Development

Managing a digital solution project takes careful consideration. Here are 6 steps we follow on every project.

Digital Enablement

Navigating the Digital Development Process: From Architecture to Business Integration

Our flexible and repeatable approach to digital development ensures successful implementations of our clients' custom software solutions.

Technology Services

Best Practices for Optimizing Cost in AWS Cloud

One of the many benefits of the AWS Cloud is its ability to scale appropriately, making it easy to optimize your spending with these best practices.

Analytics & Insights

Generative AI and the Call Center

Learn how the new Generative AI technology can be put to use in a contact center.

Customer Experience

Introducing Customer Value Score: A New Approach to a CX Staple

Customer Lifetime Value requires years of data to provide value. Our new metric, Customer Value Score, is a proactive approach that provides insights sooner.

Analytics & Insights

3 Key Components for a Successful Master Data Management Program

Master data management is key as the amount of data companies are acquiring is expanding rapidly. Building an MDM program sets you up for success now and in the future.

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