Data-Driven Insights for Businesses

Discover our latest thinking on the topics that matter most in business, data and technology.

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Technology Services

Low-Code/No-Code Machine Learning Frameworks

Low-Code/No-Code approaches are expanding into Machine Learning to better enable the citizen data scientist.

Analytics & Insights

Marketing Attribution in the Age of Big Data

What is marketing attribution? And how can it be used to improve decision making?

Digital Enablement

Why App Development Needs a Clear Vision (And How to Craft One)

Establishing a clear vision for app development is the crucial first step in bringing innovative ideas to life

Customer Experience

Where is CX Heading? 3 CX Trends to Watch

The customer experience is changing rapidly, so we're watching these three CX trends closely.

Analytics & Insights

Bridging the MarTech Gap

While marketing technology (MarTech) continues to evolve, many find their tools are disconnected, providing an incomplete picture of marketing spend and data.

Customer Experience

Battling High Customer Churn with a CX Save Program

Decreasing customer churn can pay immediate dividends. Implementing a formal Save Program is one way to keep your customers happier in the long run.

Technology Services

Top Business and Technology Trends for 2023

We sat down with our experts to talk through their picks for 2023's biggest business and technology trends.

Digital Enablement

Making Your Sprint Retrospective Count (Agile Series Part 3)

The new year is the perfect time to revisit your sprint retrospective process to ensure it's as effective as possible

Technology Services

Microsoft Power Automate to Enable a Productive and Efficient Workforce

What is Microsoft Power Automate and how can it help your business be more efficient?

Customer Experience

Why Your Tech Stack Could Be Your Biggest Customer Experience Bottleneck (And How to Fix It)

Is an outdated tech stack keeping you from meeting customer expectations?

Technology Services

Transformative Data Governance with Microsoft Purview

Data governance is unquestionably an important part of any modern organization. Microsoft Purview aims to make governing and sharing data as easy as possible.

Customer Experience

Top 5 Challenges Faced when Building a Customer Experience Program

Building a Customer Experience Program pays huge dividends. That doesn't mean it is without its challenges. Here's how to face them head on.

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