Business Insights

Discover our latest thinking on the topics that matter most in business, data and technology.

Analytics & Insights

Bridging the Gap Between Data Inundation and Business Value

A holistic approach to harnessing the power of data

Digital Enablement

Transformation Requires Solutions, Not Just Technology

Leverage technology to benefit customers and employees

Customer Experience

Empathy is at the Heart of the Customer Experience

Build empathy for your customer to improve your company’s customer experience

Digital Enablement

Innovate with Purpose and Focus

Infusing innovation in all we do

Digital Enablement

The Four Deadly A’s of Change Initiatives

Why transformation projects fail to meet expectations

Digital Enablement

CRM Shouldn’t Stand for ‘Crisis Response Management’, Part Two

Five More Surefire Ways to Ensure a Successful CRM Implementation

Digital Enablement

CRM Shouldn’t Stand for ‘Crisis Response Management’

5 surefire ways to ensure a successful CRM implementation

Analytics & Insights

Build a Governed Data Lake

Increase data agility and improve business intelligence

Digital Enablement

Don’t Hope for Change. Manage It.

Five key steps to successful change

Management Consulting

Evolution or Revolution? Determining the Best Approach to Process Performance

Determine the best approach to meet the rising tide of performance expectations

Management Consulting

The Modern PM

Not just a manager, but a leader

Management Consulting

Going from Quote to Cash

Optimize your process for maximum profit

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