Data-Driven Insights for Businesses

Discover our latest thinking on the topics that matter most in business, data and technology.

Our strategic actions start with intuitive understanding

Technology

Reduce Time-to-Insights from Your Data & Analytics

Accelerating turnaround time for insights eases internal decision making and adaptability. Using new technology considerations alongside organizational enablements can drastically reduce the time to insights

Digital Enablement

Hybrid Project Approaches: Friend or Foe?

What will allow your project approach to be flexible and unrestrained by rigid processes? Making sure everyone on your team is aligned on your principles, goals, and values

Customer Experience

The CX Mistake that Could be Holding You Back

Set your organization up for success by avoiding this common Customer Experience mistake

Customer Experience

Mend Your Leaky Bucket: Ten Best Practices to Higher Retention

Most of next year's revenue will come from this year's customers

Digital Enablement

Why You Need an Enterprise Architecture Assessment

Gain a holistic view of your Enterprise Architecture (EA) to support operational efficiencies and consistency and enable your company to accomplish its goals while helping to avoid recurring problems with projects, people, or technology

Customer Experience

5 Key CX Metrics for Steering Your Business

Drive your CX goals with these key CX metrics

Analytics & Insights

The Future of Consumer Data Privacy

Along with the increase in connected technology solutions and big data products has come a greater push for cybersecurity and data privacy legislation across the U.S.to protect consumer data

Digital Enablement

Don’t just go back to work. Go back better!

Ask the right questions so you don't miss out on the goodness

Customer Experience

Research in the Digital Age Demands a Proactive Approach to CX

Understand how your future customers are learning about you

Analytics & Insights

Measuring Your Analytics Maturity

When defining the ‘value’ of analytics, it’s easy to mistake the complexity and newness of a technology for actual value. Instead we must look at value that comes from organizational execution and the successful outcomes they created.

Digital Enablement

The Last Responsible Moment: Decision-making in Agile Environments

Sometimes, deferring a decision is the right decision

Customer Experience

Three Ways to Increase Customer Lifetime Value

Use CLV to drive your customer experience strategy

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Data-Driven Insights for Businesses

Our strategic actions start with intuitive understanding

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