Data-Driven Insights for Businesses

Discover our latest thinking on the topics that matter most in business, data, and technology.

Stay Informed: Subscribe to Our Newsletter

Our strategic actions start with intuitive understanding

Technology ServicesCustomer Experience

Equip agents to personalize and transform the customer experience

Analytics & InsightsCustomer Experience

Predictive insights can reduce customer churn and drive business value

Customer Experience

Customers should be front and center of your COVID-19 Mitigation Plans

Analytics & InsightsCustomer Experience

Measuring the health of your customer base

Customer Experience

Ten tips to help your sales organization adapt and succeed during tough times

Analytics & InsightsCustomer Experience

Get grounded in your data to form customer support insights that drive customer-focused actions

Customer Experience

Don’t skip visioning and goal setting. The why, how and what matters in building your CX foundation.

Customer Experience

Data analytics and artificial intelligence will boost customer experiences, and make consumers feel appreciated and understood.

Customer Experience

To start a customer experience (CX) project, know where to put your focus

Customer ExperienceManagement Consulting

If you focus only on your customers in an effort to provide the best customer experience, you may be missing the big picture.

Customer ExperienceManagement Consulting

Make the most of feedback to improve the customer experience

Customer ExperienceManagement Consulting

Build empathy for your customer to improve your company’s customer experience

Pages: 123456

Get the latest updates and Insights from RevGen delivered straight to your inbox.