Success Stories

Mobile Banking App Implementation

Growing customer loyalty through convenience, great customer experience and a flexible architecture that supports long-term business goals

Mobile Banking App

Project Overview

This provider of financial services to agribusinesses and rural service providers didn’t want to risk falling behind the competition and losing customers. So the bank sought a mobile solution that provides a great customer experience and a flexible architecture their IT team could support in the long-term.

Client Challenge

After an initial failed effort that produced a poor user experience and suboptimal technical architecture, the bank turned to RevGen Partners for help in developing a mobile banking application that would drive customer retention.

  • Mobile Access to Data: Customers wanted convenient and secure access to balances and transaction history from both iOS and Android devices.
  • User Experience: The user experience needed to be optimized for a mobile device, not simply a replication of the website.
  • Limited Internal Resources: The bank’s development team faced significant demands on their time to maintain other applications and had limited development bandwidth.

Approach

RevGen approached this project as a partnership with the internal development team. This allowed the combined team to move forward in sync and with a high degree of confidence that the bank’s development team would be able to support the application in the long term.

The team made user experience design decisions based on best practices, and leveraged existing code to provide a user-friendly and cost-effective solution.

Solution

The first stage of work involved a technology assessment to identify the best long-term technical solution for the bank that would provide: a user-friendly interface, rich functionality and a supportable architecture. To achieve these objectives, a hybrid application solution was selected, developed, tested and implemented.

  • Easy Access to Data: The application allows customers to quickly view current balances and transaction histories as well as transfer money between accounts.
  • Intuitive User Interface: The user interface follows mobile conventions for iOS and Android applications, as well as online banking conventions, allowing users to easily understand and use the app.
  • Flexible Solution for the Long Term: The system architecture is designed to allow additional functions to be added to the application over time; and to allow the same application to be uniquely branded for different customers.

RevGen’s architect worked closely with our development team to set the standards and framework to use for UI and backend development. This put us on the right track for quick execution.

Success Stories

A young white man presents data on a large TV to a board meeting.

Crafting a Data & Analytics Strategy and Proof-of-Concept Dashboard

Analytics & Insights

Our client needed a clear, detailed path to resolving their data availability, quality and reporting confidence issues. RevGen stepped in to craft a holistic Data & Analytics Strategy to give them a way forward.

Read More About Crafting a Data & Analytics Strategy and Proof-of-Concept Dashboard
A woman gives a presentation to her colleagues while a report is displayed on the monitor behind her.

Streamlining Tableau Reporting for Cloud Migration

Analytics & Insights

We helped a Fortune 500 telecom client improve their data and analytics capabilities by enhancing and streamlining their Tableau environment in preparation for a migration to the cloud.

Read More About Streamlining Tableau Reporting for Cloud Migration
Holographic images of data visualization float over a tablet that a person is drawing on with a stylus

Using Data Science to Improve Revenues and Demand Forecasting

Artificial IntelligenceAnalytics & Insights

Through data science, we helped our client uncover a potential $2 million revenue uplift and better understand demand seasonality.

Read More About Using Data Science to Improve Revenues and Demand Forecasting

Subscribe to our Newsletter

Get the latest updates and Insights from RevGen delivered straight to your inbox.