The business and technical experts at RevGen collaborated with the client to review the existing infrastructure, formulate an optimal future state landscape, and develop a rationalization roadmap. The services included:
- Current State Understanding.We used broad surveying (500 respondents) across IT and business stakeholders, in-person interviews with key subject matter experts, licensing reviews, and systems and environment evaluations to understand the actual vs. intended usage of the current tool mix. We also determined business and IT likes and dislikes, capabilities, magnitude of usage, and the overall costs to the organization.
- Future State Definition.We formulated evaluation criteria that emphasized areas of importance to the client; compiled independent market analyses; rated each existing tool – as well as other market-leading tools; and defined the optimal future state tool mix.
- Recommendation, Roadmap Formulation, and Planning.Applying our expertise, we created recommendations and a rationalization roadmap to help bridge gaps between the current state and ideal future state landscapes. To address serious employee adoption and engagement concerns, we included step-by-step guidance to limit the impact on employees, reduce risk to the business, and facilitate the successful adoption of the new tools.