RevGen Achieves “World Class” NPS Designation in 2026!

We are incredibly proud to announce the results of our 2026 Client Satisfaction Survey: RevGen has moved up, earning a “World Class” designation with our NPS score of 84! We also earned 4.85 out of 5 for our overall client satisfaction score, an improvement of 0.15 over last year’s score.

This survey goes out annually to the project partners we worked with the prior year. We ask the same questions each year to benchmark our gains and opportunities and draw insights from the qualitative and quantitative data gathered.

A standout theme of our 2026 survey results is our clients’ trust in us as a strategic advisor and long-term partner. They consistently appreciate the high quality of our people and the combination of technical skills and business acumen we bring to solve their challenges. We love that we are viewed as easy to work with and seen as able to pivot quickly when needed.

For RevGen, NPS is a key metric for measuring client experience. To calculate it, we ask how likely our clients are to recommend RevGen to a friend or colleague on a scale of 1-10. Based on that number, respondents are identified as promoters, passives, or detractors. With that identification, a score is then calculated from -100 to 100.

Our 2026 rating of 84 qualifies RevGen as “world class”.

While the survey did not reveal any consistent areas for improvement, there were a few opportunities that we are working to address to ensure we retain the trust we have worked hard to earn.

We sincerely thank all the respondents who took time to complete the survey and provide their feedback. This week is our 18^th anniversary; one we would not have reached without your continued partnership.

If you are interested in understanding why our clients refer us to their colleagues, we invite you to schedule a quick chat with a member of our team.